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Sarah Goddard, Chartered Accountants

Website Privacy and Cookie Policy – 9 September 2018

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used solely for the specific reasons you provide us with the information i.e. to respond to you in relation to the proposed provision of professional accountancy services. They will not be used for marketing purposes or shared with third parties without your explicit consent.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; and

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to market our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

How do we communicate with our site visitors?

We will contact potential clients who message us through the website via the method of communication they indicate they wish to be contacted by. The only communication will be a response to the query raised and will not take the form of marketing. Should that person decide to become a client of the firm, they will then be issued with a formal engagement letter which will set out the terms and conditions under which we will act for them.

How do we use cookies and other tracking tools?

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

Please see below for cookies used on this website:

Cookie Name                    Life Span                      Purpose

svSession                         Persistent                     Identifies unique visitors and tracks a visitor’s                                                                                     sessions on a site

hs                                   Session                        Security

XSRF-TOKEN                    Persistent                     Security

smSession                        Persistent (two weeks)  Identifies logged in site members

TSxxxxxxxx                     Persistent                     Security

(where x is replaced with a random

series of numbers and letters)


TSxxxxxxxx_d                  Persistent                     Security

(where x is replaced with a random

series of numbers and letters)

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

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